Frequently Asked Questions
Can I have a sample?
Yes, free samples can be supplied, but customers need to bear the transport charge, which can be deducted from the final order.
What is the average production time?
Our average production time is around 7-15 days for up to 100,000 square meters. We utilize over 140 modern product lines to ensure timely delivery.
What other products do you provide?
We offer PVC faced gypsum ceilings, galvanized steel, GRG ceilings, paper faced gypsum boards, fiberglass acoustic ceilings, WPC wall panels, and UV marble sheets.
Can packaging and logos be customized?
Yes, both packing and logos can be customized according to your requirements, provided a certain order quantity is reached. We also offer logo design services.
How do you ensure product quality?
We have a strict quality management system. We ensure there are no quality issues and resolve all potential hazards before the loading process.
Do you provide after-sales support?
We promise to follow up and help solve any after-sales problems. We take full responsibility for our product performance and customer satisfaction.
Terra Steel
