Q1: Are you a trading company or a manufacturer?
A: We are a factory specializing in professional metal support systems and brackets.
Q2: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. If not in stock, it is 15-20 days, depending on the order quantity.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we offer samples for free; however, customers are responsible for the freight costs.
Q4: What are your terms of payment?
A: For orders ≤1000USD, 100% in advance. For orders >1000USD, 30% T/T in advance, and the balance before shipment.
Q5: What materials can be used for the C channels?
A: We primarily use Carbon Steel (Q235), Stainless Steel SS304, and SS316 depending on your application requirements.
Q6: Can you customize the length and surface treatment?
A: Yes, we can cut to specific lengths and offer HDG, Pre-galvanized, or various powder coating colors as per your request.
Terra Steel
